Get your product and growth in gear with these practical posts.
What is the customer journey? Nobody knows better than Apple. Check out our latest post to learn how the leaders in customer experience guide users from awareness to advocacy and back again.
What are empty states? How can we use an empty state real estate as an opportunity for converting users?
A one-size-fits-all onboarding is really more like one-size-fits-none. Learn why SaaS companies should segment users based on roles, goals, customer lifecycle stage, and value to deliver personalized user onboarding.
How do you ensure onboarding goes smoothly? Step by step, of course! Onboarding checklists guide users through a clear series of steps all the way to activation so they can get to value faster.
Your users are on a journey, and you are their intrepid guide, leading them from one step to the next. This post is chock full of tips and tools for building an omnichannel strategy to move users through your pipeline.
Use a comprehensive framework to design the user onboarding experience and prioritize product development.
A conversation between Candu and Adam Avramescu of the Customer Education Lab about helping users along the product adoption journey.
Effective onboarding starts when users adopt features that meet their needs. Learn techniques to design perfect user onboarding and optimize user experiences.