A conversation between Adam Avramescu of CELab, the Customer Education Lab, and Candu about how to help your users along the product adoption journey.

Jonathan Anderson

Use a depth/breadth framework to design your user onboarding and prioritize product development.

Jonathan Anderson

Get the most out of your metrics with a results-oriented method to building a business case for customer education programs.

Jonathan Anderson

Learn how Looker used data to shape its user engagement strategy, gain four techniques to orchestrate cross-team collaboration.

Jonathan Anderson

A product experience platform helps you design, refine, and personalize onboarding. Here’s why developing onboarding experiences costs more than buying.

Jonathan Anderson

Effective onboarding starts when users adopt features that meet their needs. Learn techniques for building better tutorials and optimal user experiences.

Jonathan Anderson

Asana has designed customer education experiments that can prove causation, not just correlation, between engagement with training and user success.

Jonathan Anderson

Seeking a unique job experience? Discover three advantages to forgoing the established tech giants and working with a startup instead.

Michele Riccardo Esposito

It’s not what you add; it’s what you take away. Put your user experience first by limiting notifications, guides, and hotspots to one per session.

Jonathan Anderson