Candu vs Userpilot: All-in-One vs Segmented Approach

Feature Comparison

Total monthly cost

for 1,000 monthly active users (MAU)

Candu

$799

/month

Userpilot

As of July 2024

Not Shown

/month

Core UX Features

Product Tours

Modals, Pop-ups & Slide-outs

Onboarding checklists

Hotspots

Forms & Surveys

Homepages/full pages

Banners + cards

Empty states

Onboarding flows

Design Features

Advanced Styleguide

Advanced Responsive Controls

Full customization (no CSS needed)

50+ Pre-built Templates

Targeting & Analytics

Segments

Dynamic personalization

Engagement Analytics

Conversion tracking (Goals)

Nested Segmentation

URL Rules (incl wildcards)

Embed in existing HTML selectors

Replace your existing product content

User Profiles with activity feed

Click to track events

Product analytics

A/B Testing

Run A/B Tests

Progressive Rollout

A/B Test Analysis (Bayesian)

Account/General

Workspaces/Multi-Account

Scheduling

Real-time Display

Unlimited Users

Folders

Relative & Dynamic URL Support

JavaScript Callbacks

Share links

Content Management System (Collections)

Integrations

Segment

Amplitude

Heap

Webhooks

API

Custom CRM Integrations

Security

Role based access control

Signed Identities

SSO

Version control

Activity/Audit Logs

Support & Services

Email & Chat Support

Dedicated CSM

Dedicated Slack Channel

1st experience built for you

10 service hours per quarter

Compare Growth Pans, July '24

Embed seamless inline UX

Candu has the most advanced and flexible UX editor on the market.

We'll match your Figma, test us!

With Candu’s editor, you can faithfully turn a Figma design into UX? Want to see for yourself? Send us a Figma file and we’ll show you how to create it Candu the next day. Don’t have a pre-built design? No problem. Unlike Appcues Candu comes pre-loaded hundreds of battle-tested UX templates for everything from Onboarding Checklists to Empty States to Forms and Surveys.

Frequently asked questions

Can Candu replace Userpilot as my Product Adoption Platform?

Yes! Candu's flexible editor can replicate all of your existing Userpilot experiences. And in addition to your existing experiences, you can also take advantage of Candu's embedded components – everything from Empty States to Homepages. Candu offers a comprehensive suite of tools for creating in-app experiences, including tours, modals, and more.

What unique features does Candu offer that Userpilot doesn't? Candu brings a whole new toolbox to the table! 🛠️ While we can match all of Userpilot's core functionalities, we've got some extra tricks up our sleeve:

Replace Content: With Candu, you can replace coded experiences (like an out-of-date Empty State) with no-code versions you can edit yourself.Full Page Experiences: Create immersive onboarding dashboards or resource hubs right within your product. It's like giving your users a guided tour of your app's best features.Embedded Components: Unlike Userpilot, Candu offers multiple levels of segmented experiences with Embeds.

How easy is it to migrate from Userpilot to Candu?

Migrating from Userpilot to Candu is straightforward. Candu's outstanding CS team will recreate all of your existing flows and segments in Candu for you. (Phew!) We'll turn the experiences you update regularly, like a monthly feature launch modal, into templates your team can edit easily. The migration process involves installing Candu's JavaScript snippet, reviewing your new experiences, and then publishing them.

Is it easy to migrate existing user data and flows from UserPilot to Candu?

You won’t have to build everything from scratch because Candu’s outstanding CS team will recreate all of your existing flows and segments in Candu for you. (Phew!)We’ll turn the experiences you update regularly, like a monthly feature launch modal, into templates your team can edit easily.Candu’s plans include Slack, chat, email, and self-serve help guides as one-to-one video calls with our award-winning CS team. We are very contactable 😄.Technical guide on migrating from Userpilot to Candu

Make the switch!

Why switch to Candu?

“I just love the editor. It's so easy to use but you can get really precise in what you need, whether it's like margin, padding customization on colors and whatnot. With other tools, I had to use CSS to override some of their more basic functionalities, which kind of took away the whole purpose of having a no-code tool.”

Claudia Pravettoni

Success Growth Lead

Read how Claudia increased Gorgias' activation rate by 17%

Userpilot lets you create tours and modals.

Candu lets you create tours, modals, empty states, and homepages — all in one.