AI assistant

Your users ask.Your product does it.

Candu's AI assistant answers from your docs, shows users where things are, and does the step for them. In your brand, inside your rules.

Start free
The complete invitation form in Northstar, with name, email, role and Send invite visible.

Product teams love Candu

4.5 / 5 onG2
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How it helps

From an answer to done.

Meet Dubot, Candu's AI assistant. Not a chatbot. A do-bot.

Candu’s dashboard before Candu help opens; the recording then moves into the checklist question and answer.

How the browser bot works

Diagnose and fix

From a question to a fix.

A user reports a problem. The assistant checks the product and takes the next approved step.

An example in Northstar: the user asks about access, and the recorded demo generates a fresh invitation link. No email is sent in this demo.

We find the right actions.

We find the actions behind a journey in your product.

Candu Chrome extension

You decide what it can do.

Combine approved actions into tasks, like checking an account or resending an invite.

It finds what needs fixing.

The assistant checks the page, finds the issue, and takes the next step.

Built around your rules

Your product. Your rules.

You decide what it reads, what it changes, and where it stops.

Actions you approve.

It can only do what you've reviewed. You decide where it must ask for confirmation.

It can check which segment a user is in before it answers, as a read you've approved.

Real action settings: List pending invites, Auto. Invite teammates, Confirm.

Knowledge you choose.

We crawl your public knowledge base and use the docs you add.

We map your product.

Start with one journey in your product.

Already have a support bot? Keep it.

Give it browser-bot paths or the actions you approve. Either works with what you have.

FAQ

What is Candu's AI assistant?
An assistant inside your product. It answers from your docs, shows users where things are, and does things for them when you turn it on. Your team approves what it can do.
Is it a chatbot?
It's a do-bot. It answers questions, guides users on the page, and does approved steps for them.
We already use a support bot. Do we need this?
Keep your support bot. Candu adds browser-bot paths or the actions you approve, so users can get help with the next step inside your product.
Our engineering team already built an assistant. How does Candu fit?
Keep the assistant you built. Candu can provide browser-bot paths or approved actions for it to use. We map the first journey with your team.
What can it do without asking?
Only actions you've reviewed and approved. We agree where it can act and where it must ask before launch.
How long does setup take?
We map your first journey within 48 hours of agreeing access and the task. Your developers install the SDK once.

Help your users get it done.

Map your first journey

Start with one journey. We’ll agree access and the task with you, then map it within 48 hours.

We’ll email to agree access and choose the journey.

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