Onboarding.
Help a new user add their first contact or invite a teammate.
Browser bot
Show users the next click. Or click and fill things in for them.
Hand back before the important step.
nNorthstar / WorkspaceAM
Every product already has a screen. Clicking what users can see works on any product, with no APIs to build.
Product teams love Candu
4.5 / 5 on
Onboarding and beyondGive users a helping hand.
Give users a helping hand.
From their very first click.
Feature adoption.
Help users try a feature by showing the next step, or taking it for them.
Real-time support.
Answer “how do I do this?” with help on the page they’re using.
Keep the task movingOn the live page
Watch it work.
The next click, highlighted.
A tip on the target shows the user where to go next.
01 / 03
The clicks, taken for you.
The agent opens Team, then the invitation form. Available on request.
02 / 03
Filled in. Ready for review.
Name, email and role filled in. The agent stops before Send invite. Available on request.
03 / 03Real-time support
From a question to a fix.
A user asks for help. The browser bot answers, then fixes it on the page, and tells them it's done. Available on request.
Every step, accounted forSee every step.
See every step.
Know where it stops.
See what it clicked and filled in, and where it stopped. Here, sending the invitation stays with you.
Browser bot / Run details
Completed
CompletedPrepare Casey’s team invitation
21s · 3 grouped steps · 1 page
ClickOpen the invitation
Team
- Intent
- Open the Team area
- Step
- Click
- Target
- Team
Clicked TeamInvite teammate
- Intent
- Open the invite teammate form
- Step
- Click
- Target
- + Invite teammate
Clicked + Invite teammateFillCasey’s details
Casey Morgan
- Intent
- Enter Casey Morgan’s name and email
- Step
- Type
- Target
- Name
Typed Casey Morgan[email protected]
- Intent
- Enter Casey Morgan’s name and email
- Step
- Type
- Target
- Email address
Typed [email protected]SelectAdmin
Admin
- Intent
- Choose Admin and stop before sending
- Step
- Select
- Target
- Workspace role
Selected Admin
Prepared. Not sent.
Stopped before Send invite.
What it did, and where it stopped.
For your developersLet it click.
Let it click.
In your app.
Install the SDK, connect your signed-in users, and choose the journeys to launch.
1
Install the SDK.Add it to your app in staging first.
2
Connect your users.Pass your user identity and configure your domains.
3
Review the first journey.Test the path with your team before users see it.
Beyond the chat
Explore Fin + Candu →Some answers need a next click.
Help users act on an answer, with an agent that clicks and fills things in on the page.
FAQ
Can we choose where it stops?
Yes. You choose which steps the browser bot can take and where it hands back. Review the stopping points for each journey before users see it.
Why clicks instead of APIs?
Because the screen is already there. Clicks work on the pages your users see today, so there’s nothing to build or open up. And it shows people where things are, so next time they know.
How does it learn my product?
We map the pages, controls and steps in a journey, so the browser bot knows how to help someone through it. You review the route, each step it can take and where it stops before launch.
When does the 48-hour mapping start?
Share your work email and product URL. We’ll reply within one business day to arrange access and agree one useful task. 48 hours from agreed access and scope. We’ll map its route, steps and stopping point, then review it with you before launch.
See it in your productYour first journey.
Your first journey.
Mapped in 48 hours.
One useful task, mapped and reviewed with your team.
48 hours from agreed access and scope.