Custom MAUs
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You shouldn't have to ask your customers to leave your product to learn it. Providing education in-app is so much more effective.
The value in a product isn’t in building it, but in getting it into the hands of customers. We wanted to design something that will draw people’s attention at the right time, in the right context.
This helps users take ownership of their onboarding, and track their progress to becoming power users.
Anyone with access to a Candu account is considered to have an editor seat. Each editor has access to all of the work created and published in Candu from that account. Editor seats are limited in number according to your account’s pricing plan. However, guest accounts are unlimited and can view content and analytics information.
Yes, we offer a free two-week trial of all our features. You can test Candu’s pre-built templates, even before you’ve generated content, to get a sense of how they will look in your app or website.
At the end of your free Candu trial, you will need to purchase one of our plans to continue creating content. You will still have access to everything built during your trial period once a plan is purchased.
MAUs are calculated as the total number of users who sign in to your platform in any given month and will view Candu content. We use MAUs so that we don't charge you for dormant users who may be in your database but don't log any activity during a given month. MAUs are calculated on a rolling 30-day basis and updated nightly.
If you exceed the number of MAUs in your plan, a Candu support specialist will contact you to upgrade your plan as needed. Rest assured that your users’ experience will not be affected.
More questions? Contact our Sales Team.
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