4.5 / 5 · 64 verified reviews
Add a simple JavaScript snippet to your product and start building onboarding checklists, banners, hotspots and product tours immediately. No engineering cycles or complex integration required.
See the setup process
See how a Growth Specialist built a no-code, in-app resources hub with personalized content that drives user activation directly inside Make’s platform.
Create onboarding checklists, guides, and user flows using our visual editor. Choose from proven templates or build custom experiences that match your brand and user goals.
Explore templates
A/B test different onboarding approaches, segment users by role or experience level, and optimize based on real performance data. Make improvements in minutes, not months
Learn about analyticsTeams increase user activation rates by adding onboarding checklists that keep users on task with highly relevant quick-start resources.
Learn from the best with our curated guides on creating onboarding experiences that drive activation and retention
Discover proven SaaS onboarding strategies that reduce churn, increase activation rates, and help customers reach their "aha" moment faster. Learn from industry leaders like Slack and Figma.
Read the Guide.avif)
Transform your one-size-fits-all onboarding into personalized journeys based on user roles, goals, and lifecycle stages. Boost activation rates with proven personalization tactics.
Learn Strategies.avif)
Analyze proven self-service patterns from 15 leading SaaS companies including Mailchimp, Klaviyo, and HubSpot. Data-backed strategies for product-led growth.
Get the GuideUser onboarding is the process of guiding new users through your SaaS product to ensure they understand its value and can use it effectively. Whether you’re onboarding enterprise customers or individual users, the goal remains the same: Helping new signups achieve their goals quickly and effortlessly, becoming long-term customers.
A great onboarding experience sets the stage for long-term success by reducing friction, increasing satisfaction, and driving deeper engagement. By providing intuitive in-app guidance and relevant support, a self-serve onboarding ensures users have the tools they need to start using your product on day one. Learn 4 ways to personalize your user onboarding >
Candu simplifies user onboarding by allowing you to create interactive product tours, onboarding checklists, and tutorials that integrate seamlessly into your platform. These features help you onboard users in a way that feels natural and intuitive.
Churn refers to the percentage of users who stop using your product within a given time period. High churn rates often indicate users aren't finding enough value in your platform to continue using it. Effective user onboarding is the best way to reduce churn by guiding users through your product's core benefits and helping them achieve their goals quickly. By addressing pain points early and ensuring users experience value from day one, you can significantly improve retention rates.
User retention improves when users perceive and realize value from your product. Start by delivering a personalized onboarding experience that helps users achieve quick wins. Use tools like Candu to create dynamic, in-app guidance that adapts to user behavior and keeps them engaged. Track user behavior, gather feedback regularly, and continuously refine your onboarding process. While there's no silver bullet for retention, focusing on user success from day one yields the best long-term results.
Product onboarding focuses on familiarizing users with specific features or tools - it's about teaching users how to use your product's functionality. User onboarding is about the individual user's needs and goals. It guides users toward achieving their specific objectives and deriving maximum value from your platform. While product onboarding is feature-focused and may work for new product launches, user onboarding prioritizes the overall user experience and drives better long-term success and retention.
Candu offers customizable onboarding solutions including interactive checklists, product tours, contextual hotspots, and empty states that integrate directly into any web application. These tools help you create seamless, engaging experiences that guide users to activation without disrupting their workflow. With Candu's no-code editor, you can build personalized onboarding flows in minutes, not months, and continuously optimize based on user behavior and feedback.
Candu reduces churn by enabling product teams to create personalized, dynamic onboarding experiences that keep users engaged and focused on achieving their goals. Using tailored checklists, interactive tours, and contextual guidance, Candu ensures users understand your product's value and stay on track. Our built-in analytics help you identify and address common pain points by tracking user behavior and engagement patterns. Companies like Make see 4-6% activation lifts and Moz achieves 8/10 user satisfaction ratings using Candu's onboarding tools.
Yes! Candu is designed for no-code implementation. Simply add our JavaScript snippet to your product and start building onboarding experiences immediately - no engineering cycles or complex integrations required. Our visual editor allows product managers, designers, and marketers to create and launch onboarding flows independently. Most teams have their first onboarding checklist live within 15 minutes of installation.
