Enable DIY support

Say goodbye to pop-ups, and support users in-product with embedded components that help users help themselves.

Self-service support header image

DIY support for a better user experience

  • Provide the customer education users need to get up and running on their own.
  • Personalize self-serve support based on product purchased, permission level, and more to suit each user.
  • Improve customer service with powerful analytics that show you what content resonates and what needs more work.
  • Focus on your success metrics, and watch adoption grow thanks to easily-accessible support content.

Teams love Candu

You shouldn't have to ask your customers to leave your product to learn it. Providing education in-app is so much more effective.

Daniel Quick
Head of Customer Education

The value in a product isn’t in building it, but in getting it into the hands of customers. We wanted to design something that will draw people’s attention at the right time, in the right context.

Ming Lu
Head of Product

This helps users take ownership of their onboarding, and track their progress to becoming power users.

Brittany Lockwood
Customer Enablement
Get Started

Get started with the DIY support dashboard

Self-service support template pack

Grab a template and make it your own

Built with Candu

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See what our customers have created with Candu.

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Go your own way

Pick a template, or build from scratch. We’ve got you covered!

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