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Activate users quickly by highlighting your key steps to achieving first value.
If your key activation steps are limited to 1-3 core activities, use this quick Getting Started Module to help users get up and running quickly. Include a short welcome video to ensure your in-app experience is welcoming and provide clear call-to-actions so users know what they need to do next. You can even link Candu buttons to walkthrough guides (such as Pendo & Appcues) to launch product tours and help users navigate around your product.
You can quickly switch out the content in this template and customize it for different users depending on things like their plan type, user role or industry. This helps to ensure they see the most relevant content needed so their time to value is as quick as possible. Simply set up customer Segments according to your users’ attributes, map the content to each Segment, and Candu does the rest to ensure personalized content delivery.
Track interaction levels with your Getting Started module using Candu’s native analytics. Monitor engagement levels over time to see what messaging and call-to-actions are helping your customers become activated users. Easily make updates as your product matures or additional personalization is needed to keep up with your customers needs.
The value in a product isn’t in building it, but in getting it into the hands of customers. We wanted to design something that will draw people’s attention at the right time, in the right context.
