Prompt users to fill a survey or provide feedback to find out how your product is meeting their expectations and to learn more about what they need. Present survey and feedback cards exactly when users are already engaged with the product so that you maximize their response rates. Use Candu’s survey and feedback card template, or construct one of your own – either way, building a new version takes only minutes. As a plus, it also boosts engagement by showing users you’re listening and care about their opinion.
Decide whether or not to show the card to key accounts. Or show different cards to different users based on their profiles, like company role. Every survey and feedback card template is already furnished with a segmentation function. With a few clicks, define your desired segments to easily control which users see which cards.
Some users will respond to survey or feedback requests, some will not. Track user engagement and then test different messaging to learn what users respond to. Candu supplies every survey and feedback template with native analytics that provide data to assess how users are interacting with the card. Discover at what point users lose interest or get confused in order to reformat the card or its elements, and increase the chances of engagement.
Our use cases range from improving onboarding to creating custom content for strategic accounts. Candu will materially change the way our enterprise customers view us.