Pick your plan

Launch your first user experience free — no credit card required.

ENTERPRISE
For modern enterprises
Let's talk
$
Let's talk
/mo
Monthly Active Users
Unlimited

Unlimited MAUs

Request a Demo
Everything in Scale +
Unlimited Editor Seats
Variables
Enhanced SLAs
Premium Support & Services
SCALE
For growing businesses
$
549
/mo
Monthly Active Users
2,000

Maximum 25,000 MAUs

Start Free
Everything in Start +
10 Editor Seats
Dynamic Segmentation
Customer Success Manager
Start
For startups and small businesses
$
49
/mo
Monthly Active Users
1,000

Maximum 15,000 MAUs

Start Free
Everything in Personal +
3 Editor Seat
Remove Candu Branding
Integrations
Analytics
Personal
For personal use
$
0
/mo
Monthly Active Users
1,000

Maximum 1,000 MAUs

Start Free
Free access to:
1 Editor Seats
Unlimited Pieces of Content
Unlimited Domains
Customize your plan

Personalize your plan based on your team needs.

Contact Us
Learn about Security

Everything in Grow +

10 Editor Seats
Unlimited MAUs
Enhanced SLAs
Roles & Permissions
Premium Support & Services

You shouldn't have to ask your customers to leave your product to learn it. Providing education in-app is so much more effective.

Daniel Quick
Head of Customer Education

The value in a product isn’t in building it, but in getting it into the hands of customers. We wanted to design something that will draw people’s attention at the right time, in the right context.

Ming Lu
Head of Product

This helps users take ownership of their onboarding, and track their progress to becoming power users.

Brittany Lockwood
Customer Enablement
Features

Feature comparison

Account
Editor Seats
Admins and editors who can create and publish Candu content.
Unlimited
10
3
1
Included Viewer Seats
Guests can view, but not edit, content.
Unlimited
Free
Free
Unlimited
Free
Unlimited
Free
Unlimited
Included Monthly Active Users
Number of active users included on this plan each month. Additional MAUs cost extra.
Unlimited
2,000
1,000
1,000
Content
Best Practice Template Library
Drag and drop to customize designer-made, product-tested templates.
Core Content Blocks
Embeddable and reusable UI for building user experiences.
Container Blocks
Container Blocks that you can build with Candu’s UI editor.
Variables
Variables allow you display customer data, like a name, within a Candu components.
Custom Blocks
Custom blocks execute a custom code snippet, enabling overrides.
Branding & Styling
Default Style Guides
Customize the look and feel of any Candu component.
Customizable Style Guide Components
Fully customize user experiences using custom colors, fonts and CSS.
User targeting & Segmentation
User Segments
Group users by events or traits and show them relevant content.
Free
Free
Free
Content Personalization
Personalize content with user & account attributes, like a name.
Goals & Analytics
Dashboard & Reporting
Track how users engage with and progress through your content.
Goal Tracking
Understand the impact of your content on feature adoption.
Integrations
Analytics
Share Candu data with your analytics stack with turnkey integrations and webhooks.
Video Hosting
Embed video content from your favorite video hosting platforms within Candu.
Guides & Walkthroughs
Embed guides within Candu elements, such as buttons.
CRM & Marketing Automation
Import customer data to build user segments and tailor your content.
Security
End-to-End Encryption
Securely send and receive data. Every aspect of Candu is encrypted.
Audit Logs
Understand how changes to content and segments improve performance.
Multi-Factor Authentication
Set up strong authentication protocols.
Custom Roles & Permissions
Set the right access level (view or edit) for each teammate.
Services & Support
Support
Email support@candu.ai or call us for assistance.
Email & Phone
Email & Phone
Email
Email
Dedicated CSM
A customer success manager dedicated to your account.
Technical Account Manager
A technical resource dedicated to your account
faqs

Frequently asked questions

What are editor seats (AKA “seats”)?

Each editor seat has access to all the work created and published in Candu from that account. Editor seats are limited in number according to pricing plan. However, guest accounts can view content and analytics information, and there is no limit to their number.

Does Candu provide free trials?

Yes, we offer a free two-week trial of our Scale plan. With the Scale plan, you can test our pre-built templates, even before you’ve generated content, to get a general sense of how they will look. You can also download the Preview Chrome Extension to see how content will appear in your application.

How do you calculate monthly active users? (MAUs)

Monthly active users (MAUs) are defined as the number of unique users that sign your product in any given month.

What happens if I exceed the number of MAUs in my plan?

Rest assured! Your users’ experience will not be affected. If you exceed the number of MAUs in your plan, a Candu support specialist will contact you to upgrade your plan as needed.

More questions? Contact our Sales Team.

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